ILL self-ordering

• General information
• Your personal ILL account
• Student assistants to professors
• Online ordering of books (including P7)
• Online ordering of journal articles
• Order status
• Renewals

If you have any questions, please contact us, e-mail: irc-ill@jacobs-university.de).

The interlibrary loan service is only for materials which are NOT owned by the IRC. The only exceptions are books of which the only copy has a status of "missing" or "lost."

For materials currently checked out by other patrons, please place a hold / recall using the library catalog.

To borrow materials with the location "Faculty Offices," please send an e-mail to irc-circulation@jacobs-university.de.

With your personal ILL account you are able to self-order materials from our library network GBV (Gemeinsamer Bibliotheksverbund) using the union catalog (GVK). The ILL online ordering system of our network is connected via a gateway (P7) with other German library networks.

This ILL service is only available to Jacobs University students, faculty, and staff. If you would like to receive your personal ILL account information, please e-mail irc-ill@jacobs-university.de.

To change your password

1. Choose "profile" from the top menu in the union catalog (GVK).
2. Choose the tab "password."

If you have forgotten your password, please e-mail irc-ill@jacobs-university.de.

To self-order ILL items via the union catalog (GVK) for a professor, student assistants should use the personal account data of the respective professor. For picking up items, the professor's office card has to be used. The office card should also be used for placing orders with the ILL department through the order forms on the library website.

1. Go to the Citation Linker.
2. Enter the book information.
3. Check if the IRC already owns this book (first option). If so, get it from the IRC.
4. If not, go to "self-order item via GVK" (second option).
5. Choose the book you want from the result list.
   
   
   If the book has not been found or is unavailable, you will be offered a button to P7, the gateway to other German library networks.
   1. Click on
   2. Choose a network which has results listed.
   3. If necessary, choose the requested material from the result list.
   4. Check if it is the correct title.
6. Click on "loan request" in the upper right-hand menu.
7. Enter your user name and password and click on "login."
8. The address fields are filled with placeholders (? or *). You don't have to change anything there.
9. Check if everything is correct and enter your password again at the bottom of the page. Click on "request."
10. When the request was sent successfully, a confirmation number will be displayed. All requested materials will arrive at the IRC and you will be informed by e-mail when your material is ready to be picked up.

For questions please use the 'Ask a Librarian' option from the Citation Linker or send an e-mail to irc-ill@jacobs-university.de. If you could not find the material, please ask the ILL department to place the request by using the third option in the Citation Linker menu, "order item via Jacobs University ILL."

Please find a detailed explanation about this in our ILL ordering how-to.

Please note that it is not possible to order articles via P7, the gateway to other German library networks.

For questions please use the "Ask a Librarian" option from the Citation Linker or send an e-mail to irc-ill@jacobs-university.de. If you could not find the material, please ask the ILL department to place the request by using the third option in the Citation Linker menu, "order item via Jacobs University ILL."

• Choose "profile" from the top menu in the GBV union catalog (you may be asked to log in).
• You will get a list of all your orders.
• The pull-down menu "progress" allows you to sort the requests by status (in progress, delivered, not delivered).
• Choose an item by clicking on the title or the order number and you will get a detailed view.
• The detailed view shows the order number and the bibliographic data of your request, as well as the delivery information with the list of possible suppliers for your request and the current status of your request.
• For items which could not be delivered, please check the reason in the detailed view of the item. If the item is non-lending or lent out to another user, you may request the item from the ILL department (option three). Please place the order number of the item (A1...) into the comment field to speed up processing of your request.

A one-time renewal can be requested but may be denied by the supplying library. Renewal requests should be sent to irc-ill@jacobs-university.de three to five working days before the item is due.