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Coronavirus: General FAQ

General

How is Jacobs University dealing with the COVID-19 crisis?

With regard to the ongoing global spread of COVID-19, Jacobs University has taken intensive measures to prevent and protect all students, guests and staff members at an early stage.

Jacobs University’s primary commitment, besides offering a first-class education, is to keep its community safe and healthy.

Already in January, Jacobs University established an internal coronavirus task force in which members of all areas of the university are represented. The Managing Director and the Head of Campus Security are leading this task force, which monitors available data and all developments in regards to the virus, decides on further measures and prepares their implementation. This includes gathering information and recommendations from the "World Health Organization", the "Robert Koch Institute", one of the most important bodies for the safeguarding of public health in Germany, and the "Gesundheitsamt Bremen” (Bremen’s Health Office).

Ensuring health and safety means taking actions that aim to limit exposure of Jacobs community members to the virus, such as imposing social distancing where appropriate and generally elevating preventive hygiene practices across the campus.

Jacobs University has implemented a number of actions intended to slow the spread of the virus and protect the health of our community. We recognize that these actions are disruptive but the health and safety of our community is our focus at this extraordinary time.
In a personal video message, President Antonio Loprieno, addresses the whole community to talk about the challenges but also the chances that arose from the corona crisis. To watch the video, please click here.

Where can I get coronavirus updates about Jacobs University?

For the most up-to-date information on Jacobs University’s status and practices regarding COVID-19, please visit the COVID-19 information page.

Will Jacobs University remain open or is it possible for the colleges (halls of residence) to get closed in the future due to restrictions by the German government? If so, does the university have a plan for this?

With regard to accommodation and food services for our students, the university has no intention and no plans of closing the campus and its colleges (halls of residence). Since the start of the pandemic, Jacobs University has maintained both accommodation and food services for all students.

Our overriding principle is to protect the health and safety of our employees AND our students – who not only learn, and research here, but also live on campus.
For about 1,000 students the Jacobs campus is their home during the semester. They all have both, a study and rental contract with Jacobs University, which all remain valid during the regular period of a semester.
Given this, Jacobs University has all intentions of continuing to keep the residential colleges open, as the majority of the students have an ongoing need of accommodation, catering and community support.
The university is making all necessary arrangements to maintain all operations in this domain, even in the event of students needing to be quarantined. Moreover, our contact with the Bremen health authorities and with the State of Bremen indicates that we need not expect them to force closure of the campus and its colleges.

With regard to the Fall 2020 semester read the FAQ for new students or for returning students.

Is it safe to stay on Jacobs University’s campus?

The spread and the risk situation regarding COVID-19 changes daily. Therefore, it is not possible to make any verifiable or reliable statement about where, in which area, city, or country it is safer to stay and live, today or in the future. In addition, personal circumstances such as social environment, previous illnesses, the necessity to work etc. must always be taken into account.

We kindly ask students and their parents to take into account that we are dealing with a global pandemic affecting an increasingly larger number of countries worldwide, including many of our students’ home countries.
Jacobs University is taking all possible measures to slow down the further spread of the virus in the whole society – but also on the campus of Jacobs University.

Where can I find general information about the spread of the coronavirus?

The "World Health Organization", the "Robert Koch Institute", one of the most important bodies for the safeguarding of public health in Germany, the German Federal Ministry of Health, and the "Gesundheitsamt Bremen” (Bremen’s Health Office) all provide very valuable information on the current development regarding COVID-19. If you are looking for Bremen-specific information, we recommend following the website of Bremen’s senate, where you can find all relevant phone numbers, information on COVID-19 ambulances as well as the latest measures taken by Bremen’s Senate. Jacobs University also provides information on the coronavirus and measures the university takes on its website. This information is frequently updated.

What are the current guidelines for social behavior on campus?

On 23 March, the Federal Government and the Federal States have agreed to further extend the guidelines for behavior and for freedom of movement and mobility, which everyone must adhere to (GERMAN / ENGLISH TRANSLATION).

Since then, these regulations have been regularly adapted to current developments and needs by the Federal Government or by state governments (State of Bremen).

Accordingly, Jacobs University regularly adapts the guidelines for social behavior on the campus to the legal requirements. Appropriate changes and adjustments are communicated to students and staff on campus as required. In this way, we ensure that the same rules apply on campus as in our Bremen neighborhood.

All regulations and guidelines must be respected and will be enforced by campus and local authorities accordingly.

What individual precautionary measures does Jacobs University recommend its community members to follow?

Jacobs University is taking all measures to slow down the further spread of the virus in the whole society – this is a question of solidarity within a society as a whole.

Jacobs University recommends its community members to take all precautionary measures available to stay healthy:

  • Wash your hands often with soap and water for at least 20 seconds, especially after using the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Use alcohol-based hand sanitizer if soap and water are unavailable. In order to enable this, Jacobs University has installed hand disinfectant dispensers in all serveries, the coffee bar and all relevant administrative offices. Furthermore, free individual disinfection dispensers are available to all Jacobs affiliates.
  • Maintain mandatory social distancing: keep a minimum distance of 1,50 meters from any other person
  • Refrain from touching your eyes, nose, and mouth with unwashed hands.
  • Wear a mouth and nose cover if you can’t keep a minimum distance of 1,50 meters from any other person.
  • We encourage the entire Jacobs Community to use the official "Corona-Warn-App" of the German government to fight the further spread of COVID-19.

All our employees who can perform their services without being present on campus, have the option to work remotely in agreement with their supervisor until October 16.

Additionally, the university has drawn up and communicated far-reaching guidelines and regulations for mobile working for all administrative staff, so that a variety of tasks can be carried out remotely and thus without traveling to and being present on campus.

Germany has decided to make mouth and nose covers compulsory on public transport and while shopping. What does that mean for me?

You have to cover your mouth and nose when using public transport and while. You do not have to wear a medical face mask! A scarf or a simple mouth and nose cover is sufficient. The Robert Koch Institute explicitly recommends not buying medical face masks to avoid a shortage for medical staff. Therefore, we kindly ask you to show the great sense of community that constitutes our Jacobs Spirit.

On Campus, as a further component of our protection and safety concept, an extended obligation to wear a mouth nose cover is mandatory. This applies to all employees, students, external partners and service providers in the publicly accessible indoor areas – such as the corridors or lecture halls as well as residential college serveries and common rooms if a distance of at least 1.5m to the nearest person cannot be maintained over time.
In all lecture halls and serveries seating arrangements are designed to ensure compliance with this distance rule. So once students are seated there is no need to wear a mouth nose cover.
When entering or exiting a lecture hall a mouth nose cover is required. Similarly, once students are seated, the lecturer is not required to wear a mouth nose cover since she/he will be at least 1.5m away from the students. The same logic applies to work meetings of staff – where the distance of 1.5m can be maintained, especially in association with air circulation or venting.

Please remember, that although the wearing of a mouth nose cover is not required everywhere and under all circumstance for practical reasons, it nonetheless does constitute an additional layer of protection, which some of us may consider important, others less so. In other words, some JUB members may generally prefer mouth nose covers to be worn at all times, even though this is not required – if you decide not to wear a mouth nose cover (except in the cases defined above), please be sensitive to the concerns this may raise for other members of our community. We have to work together to reduce the risk of the pandemic to activities on campus, and this requires being sensible about what we do, working within the applicable rules, and being respectful of each other while doing so.
We know that this topic is controversially discussed, but considering the state decision, not wearing your mouth and nose cover is currently not an option. If you don’t wear a mouth and nose cover, you will not be allowed to enter the grocery store for example and likely get asked to get off the tram. Which brings us to our next point: A reminder to keep a minimum distance of 1,50 meters from any other person – also when using public transport. Our own behavior is the most effective means to contain the corona virus.

How did the COVID-19 affect the Spring semester 2020 at Jacobs University?

For the past Spring semester, Jacobs University suspended all in-person teaching activities on the campus until 21 August 2020 in order to guarantee planning security, equal treatment and equal opportunities for all its students. Thus, 210 out of 218 courses were successfully held online. The remaining courses (mostly excursions) will be made up for in the current Fall semester 2020 as far as possible.

Furthermore, all final-year students were provided with the opportunity to take a qualified and recognized exam in May – which were almost exclusively conducted online. In particular, all graduating students were given the possibility to conduct their finals in order to complete the studies and qualify for their degree.

Jacobs University has thus kept the promise it made to its students at an early stage: to complete the academic year on time and in the scope planned. On 12 June, 2020 Jacobs University has successfully completed its academic year 2019/2020 with the first virtual graduation ceremony in its history.

As a student I will not be on campus when the Fall 2020 semester starts. Will my tuition fees be reduced?

We are aware that due to the pandemic, it will not be possible for all new students to join us on campus by the semester start date. With the importance of equal opportunities for everyone in mind, all courses for new students will therefore take place online for the first few weeks of the semester. This will make late arrivals possible and everyone can start their academic path without having to delay or defer. Once the situation allows, we will resume in-person teaching. As the teaching situation is the same for all students (on or off campus) and they will receive their necessary credits, the tuition fees for the fall semester will not be reduced.

As a student I will arrive on campus later. Will my room and board fees be reduced?

For students who arrive on campus after 15 September 2020, the room and board fees will be adjusted. Adjustments will be made on a half month basis.
Students, who have purchased a Gym Semester / Monthly Card, a Pool Semester Card or signed up for Yoga classes for Spring semester 2020 have been able to apply for an individual refund.

As a student I’m currently not in Bremen and will arrive on campus later. Can I get a refund for the semester ticket?

The semester ticket is a part of the study contract and can therefore not be canceled during an ongoing semester. Even on part of the university, it is not possible to get the ticket costs refunded by the provider, the Municipal Transport Services.

I’m currently not in Germany: Can I get a refund for broadcasting contributions?

The broadcasting contribution system has been the model for financing public service broadcasters in Germany since 2013. Every person with a household in Germany is obliged to pay for it, which means that everybody who has a valid rental contract in Germany, cannot get refunded or refuse to pay for the broadcasting services. These provisions are based on state law. These regulations naturally also apply to students who have a valid rental contract with Jacobs University.

Will the IRC/library stay open?

Based on current federal and state standards to contain the coronavirus, Jacobs University has introduced several new safety regulations and guidelines on campus. The regulations for our library, as a place where people meet, read and work together, were adjusted accordingly to protect and promote the health and safety of our whole community.

With these regulations, the IRC remains open.

Which rooms and facilities on the campus have been closed so far or are re-opened again?

Corresponding to protecting our community by promoting social distancing, the following rooms and facilities have been re-opened as follows:

  • Coffee Bar – open
  • Sports Halls - partially re-opened
  • Rowing Tank – open
  • GYM / Fitness Center – open from October 1.
  • Dance Room – open
  • Multimedia Rooms – open

What safety measures are taken regarding the catering facilities?

Our longstanding and trustful catering provider “apetito catering” has taken different and comprehensive measures in order to help prevent the ongoing spread of COVID-19 and to protect all students, guests, and staff/faculty members. We ask for support from the whole Jacobs community in order to support and respect all these measures, and any further measures as circumstances demand.

In addition to all adjustments in the offer and procedure, apetito catering will take additional hygienic precautions for all members of their staff.

The respective current measures and regulations are extensively communicated and published at the appropriate time and place on campus.
All regulations have been approved by the local authorities and are valid until further notice. All regulations must be respected and will be enforced by campus and local authorities accordingly.

I would like to take a doctor’s appointment for a corona virus checkup as soon as possible. What should I do?

In view of the continuously changing number of corona cases in Germany and in Bremen, and the changing rise in demand for personal COVID-19 tests, the Bremen Health Authority has issued new, modified instructions and recommendations for personal examinations. Also, these regulations and procedures may change in time.

ONLY in case you suffer from fever, cough or respiratory symptoms OR have had direct contact with confirmed cases of COVID-19

  • First contact your primary care physician by telephone! Do not go directly to the doctor's practice or the Corona ambulance!
  • Outside the regular office hours of your doctor's practice – like in the evening/night and during weekend – you can call the Central Health Service of Bremen: CALL 0421-116 117
  • Calls may take a while to get answered. And the Central Health Service of Bremen is running a German language telephone information service, so please wait until a contact person is answering directly. Stay on the line and answer all the questions.
  • Follow the instructions

Be prepared to answer the following questions:

  • General Information: name, last name, mailing address, your health insurance number and provider
  • Symptoms: what kind of symptoms like fever, cough, breathing difficulties, or any other respiratory symptoms do you experience? Since when? Have you already sought medical advice?
  • Travel History: what is your travel history in the last 2 months? In which cities, regions, and countries have you been, when and how long?
  • Contact History: have you been in contact with people infected with corona virus? (When, where, who?)

IMPORTANT: in case you test positive for COVID-19, please, immediately inform Jacobs University by e-mail to: healthinfo@jacobs-university.de. Only this way we can protect the Jacobs Community on campus from further spread of the virus.

  • If you experience mild and unspecific symptoms, but haven't been in a risk area or in direct contact with confirmed cases of COVID-19: Observe all the instructions for personal hygiene
  • Stay in your room and restrict all social contacts as much as possible until you feel better

In case you are in ordered quarantine by the Bremen Public Health Office caused by a positive test for COVID-19 or by direct contact with a positive-tested person and need urgent medical assistance:

  • Call your primary care physician, the Bremen Central Health Service or the Emergency Number 112 - and ALWAYS state clearly that you are in quarantine!

Support from your Health Insurance Provider
For students who are insured by the Techniker Krankenkasse (TK), there are two "TK-MediCall" phone numbers of the medical advisory center available. The callers can speak directly with doctors:

  • German speaking hotline: 040-46 06 - 61 91 60
  • English speaking hotline: 040 - 46 06 61 91 40

For students who are insured by the AOK, there are two German-language hotlines of the “AOK-Clarimedis” service:

  • Free of Charge for AOL members: 0800 1 265 265
  • Phone number from abroad (charges apply): 0049 3085614293

The city of Bremen has set up a general information hotline: under the telephone number 0421 115 you can get information (in German) about the Coronavirus in Bremen.

As a student, where can I get an official document stating that I am healthy so that I can enter my home country?

Please call your private physician or in case your physician is out of office Bremen’s Central Health Service at 0421-116117. Please keep in mind, calls may take a while to get answered. And the Central Health Service of Bremen is running a German language telephone information service, so please wait until a contact person is answering directly. Stay in the line and answer all the questions.

You may also call your respective Health Insurance.

For students who are insured by the Techniker Krankenkasse (TK), there are two "TK-MediCall" phone numbers of the medical advisory center available. The callers can speak directly with doctors:

  • German speaking hotline: 040-46 06 - 61 91 60
  • English speaking Hotline: 040 - 46 06 61 91 40

For students who are insured by the AOK, there are two German-language hotlines of the “AOK-Clarimedis” service:

  • Free of Charge for AOL members: 0800 1 265 265
  • Phone number from abroad (charges apply): 0049 3085614293

Whom can students contact if they have health and mental health related concerns during the corona crisis?

For corona related concerns, please, contact: healthinfo@jacobs-university.de
If you need mental advice, please, contact: counseling@jacobs-university.de

As a parent I am concerned about the health of my child. Should my child stay home instead of visiting the university?

The spread and the risk situation regarding COVID-19 changes daily. Therefore, it is not possible to make any verifiable or reliable statement about where, in which area, city or country it is safer to stay and live, today or in the future. In addition, personal circumstances such as social environment, previous illnesses, necessity to work etc. must always be taken into account.

Any concerns about staying home in view of the COVID-19 crisis are completely understandable. Nevertheless, we kindly ask students and their parents to take into account that we are dealing with a global pandemic affecting an increasingly larger number of countries worldwide, including many of our students’ home countries.

Jacobs University’s primary commitment, besides offering a first-class education, is to keep its community safe and healthy.

Jacobs University is taking all possible measures to slow down the further spread of the virus in the whole society – but also on the campus of Jacobs University – and to prevent and protect all students, guests and staff members

Ensuring health and safety means taking actions that aim to limit exposure of Jacobs community members to the virus, such as imposing social distancing where appropriate and generally elevating preventive hygiene practices across the campus.

If your child is

How does the university keep the students up-to-date with regard to COVID-19? Do they have direct contact people on campus?

Jacobs University’s primary commitment, besides offering a first-class education, is to keep its community safe and healthy.
The well-being of our students is a top priority. We have a close network of contact people who are there for our students day and night. May it be the security personnel, our counselors or the resident mentors and resident advisors, who also live on campus.

Regarding the spread of the coronavirus our students receive frequent and regular information through

  • Jacobs University’s intranet – where an information page on corona was set up.
  • Posters, which were put up in all residential colleges and common rooms of our university
  • Update emails from the university’s leadership
  • Peer group and individual communication
  • Internal social media channel
  • Videoconferencing

What is the status of upcoming events at Jacobs University?

Since social distancing is one of the cornerstones in preventing the further spread of COVID-19, starting on 16 March, Jacobs University has canceled all events until further notice. Please check our event website for updates.

ENTERING GERMANY & JUB CAMPUS

What are the COVID-19 regulations for entering Germany?

A new regulation for entering Germany from a Corona risk country/area came into force on Saturday, August 8, 2020.

This regulation provides for a mandatory COVID-19 test for all persons entering Germany from a corona risk country or area. The test will be carried out at some German airports or other central facilities – free of charge and without the need for a Germany health insurance if it is taken within 72 hours of entry. This obligation applies to all persons entering the country, irrespective of the type of entry by air, car or train, who at any time during the last 14 days prior to entry have stayed in an area in which there is an increased risk of infection with the coronavirus SARS-CoV-2 (risk area)

The obligation will not apply to persons who have only transited through a risk area and have not stopped over there.

Incoming travelers from risk areas may also present a medical certificate that was issued before the entry. The certificate must be written in German or English and be based on a molecular biological corona virus SARS-CoV-2 test (PCR). The test must be carried out in a member state of the European Union or in another state listed by the Robert Koch Institute on its website not more than 48 hours before entering Germany.

However, we strongly recommend that all students from high-risk countries take the test directly at their individual German arrival airport or in Bremen at the Corona Ambulance at the MESSE BREMEN close to the Bremen Main Station. These tests are recognized PCR tests, which meet all requirements regarding timeliness (48 hours) and language (German or English). These test certificates are therefore also the basis for determining whether a 2-week quarantine (in the case of a positive test) is necessary after the students’ arrival in Germany.

Please note, that the test is open to everyone. Incoming travellers from non-risk countries/areas may also get tested free of charge when entering Germany. A membership of a German health insurance is not necessary in order to get tested. In exceptional cases where students are not able to get a SARS-CoV-2 test due to extenuating circumstances, Jacobs University will provide infrastructure for students to be tested upon arrival and quarantined for one or two days until the test results are available. If the test is negative, the student will be able to join campus life normally. In case of a positive SARS-CoV-2 test, a 2-week quarantine is required by law, which will be facilitated on campus and supported by all our resources.

For more information on the designation of international risk areas check out this RKI information page.

Please check here for up-to-date entry requirements into Germany.
You can find the latest official Q&A from the Federal Ministry of Health here.

What countries are considered high-risk?

Please, click here for the latest list of high-risk countries named by the Robert Koch-Institute. Please note that this list can change on a daily basis.

What kind of COVID-19 test do I need in order to enter Germany?

The German authorities accept medical certificates written in German or English that are based on a molecular biological test (PCR) for the presence of an infection with the corona virus SARS-CoV-2. The test must be carried out in a member state of the European Union or in another state named by the Robert Koch Institute on its website not more than 48 hours before entering the Federal Republic of Germany.

However, we strongly recommend that all students from high-risk countries take the test directly at their individual German arrival airport or in Bremen at the Corona Ambulance at the MESSE BREMEN close to the Bremen Main Station. These tests are recognized PCR tests, which meet all requirements regarding timeliness (48 hours) and language (German or English). These test certificates are therefore also the basis for determining whether a 2-week quarantine (in the case of a positive test) is necessary after the students’ arrival in Germany.

A negative test would mean that students will be able to enter Germany, arrive in Bremen, and start their academic and social life on campus normally, without any additional restrictions.

Can I get tested in my own country? If not, where can I get tested?

In principle, molecular biological tests (PCR tests) are currently accepted from all European Union countries as well as from the countries mentioned here (go to “English archive”).

Nevertheless, we strongly recommend that all students from high-risk countries take the test directly at their individual German arrival airport or in Bremen at the Corona Ambulance at the MESSE BREMEN close to the Bremen Main Station. These tests are recognized PCR tests, which meet all requirements regarding timeliness (48 hours) and language (German or English). The tests will be carried out free of charge at some German airports or other central facilities.

Can I do the COVID-19 test at my arrival airport? Which German airports are providing COVID-19 tests, and how much do they cost?

As of August 8, an obligation for a COVID-19 test for all persons entering Germany from risk countries has come into force. The test will be carried out – free of charge and without the need for a Germany health insurance if it is taken within 72 hours of entry – at German airports or other central facilities. This obligation applies to all persons entering the country, irrespective of the type of entry (by air, car or train) who at any time during the last 14 days prior to entry have stayed in an area in which there is an increased risk of infection with the coronavirus SARS-CoV-2 (risk area).

Please check with the respective airport in order to get information on the availability, location and schedule of coronavirus tests. With a negative test result less than 48 hours old, you are exempt from any preventive quarantine requirement. This means that students will be able to enter Germany, arrive in Bremen, and start their academic and social life on campus normally, without any additional restrictions.

As there are no central regulations and specifications for COVID-19 tests – neither Europe-wide nor for the whole of Germany – we cannot give a uniform and up-to-date answer about the respective test offerings at the various European and German airports at this point.

Bremen
If you are entering Germany from a risk country/area, you are advised by the Bremen authorities to get tested at the test center at the Corona Ambulance at the MESSE BREMEN close to the Bremen Main Station.
Exhibition halls 5 and 6 - Bremen Exhibition Centre
Theodor-Heuss-Allee 15
28215 Bremen
Opening hours:
Mo – Fr from 9.00 am – 9.00 pm
Sa / Su from 9.00 am – 5.00 pm
You will not incur any costs for the test.

Frankfurt
All details on the COVID-19 tests at Frankfurt Airport: https://www.centogene.com/covid-19/testing/testing-at-frankfurt-airport....

Munich
Details on the COVID-19 tests at Munich Airport: https://www.munich-airport.com/travelling-in-times-of-the-coronavirus-pa...

Cologne/Bonn
Details (German) on the COVID-19 tests at Cologne/Bonn Airport: https://www.stadt-koeln.de/artikel/69436/index.html#

Hamburg Airport
Details on the COVID-19 tests at Hamburg Airport: https://www.hamburg-airport.de/en/corona_testzentrum.php

Overview of German airports
A current overview of corona tests offered at German airports (in German) can be found here .

Can I get tested on campus?

In exceptional cases where students are not able to get a SARS-CoV-2 test due to extenuating circumstances, Jacobs University will provide on-campus infrastructure for students to be tested upon arrival and quarantined for one or two days until the test results are available.

But please keep in mind, we strongly recommend that all students from high-risk countries take the test directly at their individual German arrival airport or in Bremen at the Corona Ambulance at the MESSE BREMEN close to the Bremen Main Station.

I'll have a COVID-19 test done at the arrival airport. How will I receive the test result?

There are currently no nationwide standards for the transmission of test results. Therefore, it may vary from airport to airport. The transmission of the test results is primarily done via the “Corona-Warn-App" application. However, the test result may also be transmitted via e-mail, SMS, personal phone calls or via the official Website https://www.mein-laborergebnis.de. The Bremen Health Office is recommending the following procedure:

Official "Corona-Warn-App"

  • Download the official “Corona-Warn-App”
  • During the COVID-19 test you will receive a written confirmation with an individual QR code. This is directly linked to your test sample and is also sent to the laboratory.
  • By scanning the QR code with the official "Corona-Warn-App" (see below) you can set up an automatic notification when your test result is available.

Official Website “mein-laborergebnis.de“

  • Enter the multi-digit QR number you received during the COVID-19 test on the website www.mein-laborergenis.de
  • Check if your test result is already available.

It will take about 24-72 hours until the test result is available. Your data will only be transmitted if you have agreed to this at the airport.

The Bremen Health Office will only contact you in case of a positive test result. This will be done by telephone and/or in written form.

Please submit your confirmation of the test result received via app or website to Jacobs University at the WELCOME STREET.

CORONA-WARN-APP
We recommend the entire Jacobs Community to use the official "Corona-Warn-App" to fight the further spread of COVID-19.

The Corona-Warn-App helps us to determine whether we have had any contact with an infected person which could result in a risk of catching the virus. This way, we can interrupt chains of infection more quickly. The app is a service by the Federal Government. Download and use of the app are entirely voluntary and free of charge. It is available as download in the Apple App Store as well as in Google Play. The app is supporting German, English and Turkish language settings. It is expected to be available in five other languages shortly: Arabic, Polish, Bulgarian, Romanian and Russian are currently under development. The respective language of the app is based on the system language setting of your smartphone.

Country availability
Currently, most corona warning apps are only available in the respective app stores of each country. This is due to the fact that the users mostly live in the respective country. Also, the processes behind the app, including those related to testing, are based on the respective national health structures.

The official “Corona-Warn-App” for Germany is available to download in all national app stores in the European Union, as well as in Switzerland, Norway, Great Britain and Turkey (see RKI list of countries here).

If your Apple Store or your Google Play is set to another than these countries you will have to switch your country settings manually in order to download and use the Corona-Warn-App.

What do I have to do when I arrive at the Jacobs University Campus?

Please, be sure to provide us your estimated arrival time via the pre-arrival survey once you have booked your travel and at least 24 hours prior to your arrival on campus. We want to know the day you are coming so we can welcome you.

From September 1 until October 25, your first stop when arriving at Jacobs University will be the front gate security office. From there, our porters will direct you to our Welcome Street location in Reimer Lüst Hall, which is available Monday to Thursday, 10:00 am – 4:00 pm. If you arrive outside of these hours, please arrange yourself a temporary accommodation until the next opening hours of the Welcome Street.

To visit the Welcome Street is mandatory for all students.

If I already spent 2 weeks in quarantine at another location after arriving in Germany will I be able to immediately move into my room on the Jacobs University Campus?

Students who can prove that they have carried out their 2-week quarantine at another location after entering Germany should present this documentation during their visit at the “WELCOME STREET”. Be prepared to present a self-written statement confirming that you have complied with the quarantine. In case you quarantined in a hotel, please also bring the booking reservation.

From September 1 until October 25, your first stop when arriving at Jacobs University will be the front gate security office. From there, our porters will direct you to our Welcome Street location in Reimer Lüst Hall, which is available Monday to Thursday, 10:00 am – 4:00 pm. If you arrive outside of these hours, please arrange yourself a temporary accommodation until the next opening hours of the Welcome Street.

To visit the Welcome Street is mandatory for all students.

Please, be sure to provide us your estimated arrival time via the pre-arrival survey once you have booked your travel and at least 24 hours prior to your arrival on campus. We want to know the day you are coming so we can welcome you.