Search form

 

Coronavirus: General FAQ

General

Where can I find general information about the spread of the coronavirus?

The "World Health Organization", the "Robert Koch Institute", one of the most important bodies for the safeguarding of public health in Germany, the German Federal Ministry of Health, and the "Gesundheitsamt Bremen” (Bremen’s Health Office) all provide very valuable information on the current development regarding COVID-19. If you are looking for Bremen-specific information, we recommend following the website of Bremen’s senate, where you can find all relevant phone numbers, information on COVID-19 ambulances as well as the latest measures taken by Bremen’s Senate. Jacobs University also provides information on the coronavirus and measures the university takes on its website. This information is frequently updated.

Where can I get coronavirus updates about Jacobs University?

For the most up-to-date information on Jacobs University’s status and practices regarding COVID-19, please visit the COVID-19 information page.

Will Jacobs University remain open or is it possible for the colleges (halls of residence) to get closed in the future due to restrictions by the German government? If so, does the university have a plan for this?

With regard to accommodation and food services for our students, the university has no intention and no plans of closing the campus and its colleges (halls of residence). Since the start of the pandemic, Jacobs University has maintained both accommodation and food services for all students.

Our overriding principle is to protect the health and safety of our employees AND our students – who not only learn, and research here, but also live on campus.
For about 1,000 students the Jacobs campus is their home during the semester. They all have both, a study and rental contract with Jacobs University, which all remain valid during the regular period of a semester.
Given this, Jacobs University has all intentions of continuing to keep the residential colleges open, as the majority of the students have an ongoing need of accommodation, catering and community support.
The university is making all necessary arrangements to maintain all operations in this domain, even in the event of students needing to be quarantined. Moreover, our contact with the Bremen health authorities and with the State of Bremen indicates that we need not expect them to force closure of the campus and its colleges.

With regard to the Fall 2020 semester read the FAQ for new students or for returning students.

Is it safe to stay on Jacobs University’s campus?

The spread and the risk situation regarding COVID-19 changes daily. Therefore, it is not possible to make any verifiable or reliable statement about where, in which area, city, or country it is safer to stay and live, today or in the future. In addition, personal circumstances such as social environment, previous illnesses, the necessity to work etc. must always be taken into account.

We kindly ask students and their parents to take into account that we are dealing with a global pandemic affecting an increasingly larger number of people in countries all over the world, including many of our students’ home countries.
Jacobs University is taking all possible measures to slow down the further spread of the virus in the whole society – but also on the campus of Jacobs University.

What are the current guidelines for social behavior on campus?

With the aim of curbing the spread of the COVID-19 pandemic and depending on current developments, the Federal Government and the Federal States (including the State of Bremen) agreed to adapt the respective guidelines for behavior and for freedom of movement and mobility. These are binding for all people staying in Germany.

  • You can find the latest information and regulations from the German government on COVID-19 here (GERMAN only).
  • The latest information on the situation in Bremen (number of current COVID-19 cases, recommended precaution measures and links to the offices and departments in charge) is available here.

Accordingly, Jacobs University regularly adapts its guidelines for social behavior on the campus to the legal requirements. Appropriate changes and adjustments are communicated to students, staff and faculty members, partners and guests on campus as required.

An overview of current corona regulations on the campus of Jacobs University can be accessed here.

All regulations and guidelines must be respected and will be enforced by campus and local authorities.

What are the current guidelines for teaching?

  • All teaching rooms were measured and reorganized in accordance with the general social distance rules. At the entrance to all teaching rooms the maximum number of allowed seats is defined and Instructors of Record are responsible for not exceeding the allowed amount of people in the room.
  • Disinfectant dispensers are available in the entrance area of every building on campus; please make sure to use them.
  • All teaching rooms are cleaned on a daily basis and have available disinfection sprays, paper towels and disposable gloves for Instructors of Record. Common teaching equipment should be spray disinfected after personal use.
  • When entering and leaving classrooms, everyone must wear a mask or a mouth and nose cover (cloth mouth and nose covering, surgical, FFP2/FFP3 or KN95/N95 standard). Students are responsible to have their own mask or mouth and nose cover. Whether masks may be taken off while students and teachers have taken their places depends on the risk situation and will be re-evaluated on a regular basis.
  • Rooms should be ventilated regularly. Instructors of Record must finish their classes in time and open windows for fresh air circulation, and ensure that all students have left the room no later than 5 minutes after the end of the class. When ventilating the room, the heating should be switched off (if technically possible). In case the same room is used again directly after the break, students are not allowed to enter the room earlier than 5 minutes before the scheduled start of the class. Waiting times and breaks should be spent outside the buildings.
  • Wherever possible everyone is expected to keep a sufficient distance (at least 1,5 meters) from others.

What are the current guidelines for conducting research?

Also, within our research laboratories the safety of our coworkers and students is our utmost concern. As an additional precautionary measure against the spread of the coronavirus and in alignment with emerging requirements of the City of Bremen, we have implemented different guidelines for the experimental research laboratories in order to allow a secure reduced operation.

  • Research work that does not require experimental laboratory work should be done through mobile work or in the offices.
  • Enhanced occupational hygiene measures must be in place.
  • Please keep the mandatory distance of at least 1.5 meters to the next person at all times.

What does the new rule regarding private gatherings with friends and family mean for life on campus?

The Federal Government extended the nationwide lockdown until minimum April 18, 2021.
All contacts remain to be limited to the minimum necessary. In Bremen, only meetings with a maximum of five people from two households are allowed. In general, this also applies to the campus of Jacobs University, including student flats.

On campus, every student is considered a household.

What exactly does that mean for life on campus?

  • Students living on campus may only meet with one other student living on campus for private purposes – indoors and outdoors.
  • Students can meet with their host families or with other people from one household living off-campus as long as the group only consists of a maximum of five people from two households.
  • Clubs can meet in small groups of 2 people. The club rooms in the SAC remain open.
  • This rule does not apply for classes or for work group meetings related to academics.
  • Students can still study with more than two people in the QSAs keeping the minimum distance of 1.5m

What individual precautionary measures does Jacobs University recommend its community members to follow?

Jacobs University is taking all measures to slow down the further spread of the virus in the whole society – this is a question of solidarity within a society as a whole.

Therefore, Jacobs University recommends its community members to take all precautionary measures available to stay healthy. An overview of current corona regulations on the campus of Jacobs University can be accessed here.

All our employees who can perform their services without being present on campus, have the option to work remotely in agreement with their supervisor until 31 May, 2021.

What are the current regulations for using the serveries on campus?

Due to the latest COVID-19 regulations, all students will have to eat in the servery of their college.

No off-campus students or external guests or non-residential staff are allowed to eat in the serveries anymore. For employees and students of Jacobs University, the Coffee Bar is of course available for takeaway food.

What sports activities are allowed on campus?

On campus, indoor or outdoor non-contact sports of two people from two households are allowed. As every college apartment counts as one household, only 2 people are allowed to do outdoor sports together on campus.

For individual indoor practice, the Dance Room is available. Students can book it for a maximum of 2 people with the Community Coordinators.

Gym Rental system continues. Get your equipment to work out at home! You can now come to the Gym twice per week to rent out items free of charge!

Opening hours:
Mondays + Thursdays from 12 p.m. – 2 p.m. and from 8 – 9 p.m.

Germany has decided to make surgical masks or masks of the standards FFP2 or KN95/N95 compulsory in specific areas. What does that mean for me?

You have to cover your mouth and nose with a surgical mask or a mask of the standards FFP2 or KN95/N95 while using public transport, entering shops and grocery stores, as well as in certain public spaces in Bremen – for example inside buildings of public service institutions and authorities, when visiting weekly markets, shopping areas in the city of Bremen or Bremen Vegesack or at the different train station forecourts. Please, pay attention to the respective signs!

On-Campus, as a further component of our protection and safety concept, an extended obligation to wear a mask (mouth and nose cover, surgical, FFP2/FFP3 or KN95/N95 standard) is mandatory. This applies to all employees, students, external partners, and service providers in the publicly accessible indoor areas.
When entering and leaving classrooms, everyone must wear a mouth and nose cover or mask. Students are responsible to have their own mouth and nose cover or mask. Whether masks may be taken off while students and teachers have taken their places depends on the risk situation and will be re-evaluated on a regular basis.
Employees need to wear a mask or a mouth and nose cover in work meetings and in the office, provided that more than one person is present and the minimum distance of 1,5 meters cannot be maintained. Employees are asked to generally wear a mask or a mouth and nose cover when entering an office that is not their own. The same logic applies to students and guests.

Please remember, that although wearing a mask or a mouth nose cover is not required everywhere and under all circumstances for practical reasons, it nonetheless does constitute an additional layer of protection, which some of us may consider important, others less so. In other words, some JUB members may generally prefer masks or mouth nose covers to be worn at all times, even though this is not required – if you decide not to wear a mask or a mouth nose cover (except in the cases defined above), please be sensitive to the concerns this may raise for other members of our community. We have to work together to reduce the risk of the pandemic to activities on campus, and this requires being sensible about what we do, working within the applicable rules, and being respectful of each other while doing so.

Will the IRC/library stay open?

Based on current federal and state standards to contain the coronavirus, Jacobs University has introduced several safety regulations and guidelines on campus. The regulations for our library, as a place where people meet, read and work together, were adjusted accordingly to protect and promote the health and safety of our whole community.
With the following regulations the IRC remains open:

  • The loaning/check out of books and other library materials at the Circulation Desk is possible during opening hours.
  • Please return all checked out books to the Return Box in the entrance area of the library.
  • Ask for internal renewals if necessary via email or/and use for all other questions: irc-library@jacobs-university.de.
  • All internet terminals at stacks area are closed.
  • Please keep the mandatory distance of minimum two meters to the next person at all times in all library areas, especially at the circulation desk during check-outs.
  • • Wear a mask or a mouth-nose cover at all times in all library areas!
  • The library is not public for Non-Jacobs guests.

Which rooms and facilities on the campus have been closed so far or are re-opened again?

Corresponding to protecting our community by promoting social distancing, following regulations are valid from 2 November onward:

  • Colleges Serveries: the serveries will of course remain open. Students are only allowed to eat in the servery of the College they are living in.
  • Sports: the SCC, the Gym and the Pool have to be closed down until further notice.
  • Events: no events are allowed to take place until further notice.
  • Club activities: In-person club meetings or activities must be limited to two persons.
  • Social gatherings: only two people are allowed to meet. Every College apartment counts as one household.

We recognize that these actions are disruptive but the health and safety of our community and our society as a whole is our top priority at this extraordinary time. These regulations apply to everybody. Together we can contribute to prevent the virus from further spreading.

What safety measures are taken regarding the catering facilities?

Our longstanding and trustful catering provider “apetito catering” has taken different and comprehensive measures in order to help prevent the ongoing spread of COVID-19 and to protect all students, guests, and staff/faculty members. We ask for support from the whole Jacobs community in order to support and respect all these measures, and any further measures as circumstances demand.

In addition to all adjustments in the offer and procedure, apetito catering will take additional hygienic precautions for all members of their staff.

The respective current measures and regulations are extensively communicated and published at the appropriate time and place on campus.
All regulations have been approved by the local authorities and are valid until further notice. All regulations must be respected and will be enforced by campus and local authorities accordingly.

I have COVID-19 symptoms and would like to get tested. What should I do?

In case you suffer from fever, cough or respiratory symptoms OR have had direct contact with people who are demonstrably ill showing COVID-19 symptoms

  • First contact your primary care physician by telephone! Do not go directly to the doctor's practice or the corona ambulance!
  • Outside the regular office hours of your doctor's practice – like in the evening/night and during the weekend – you can call the Central Health Service of Bremen: CALL 0421-116 117
  • Calls may take a while to get answered. And the Central Health Service of Bremen is running a German language telephone information service, so please wait until a contact person is answering directly. Stay on the line and answer all the questions.
  • Follow the instructions

Be prepared to answer the following questions:

  • General Information: name, last name, mailing address, your health insurance number and provider
  • Symptoms: what kind of symptoms like fever, cough, breathing difficulties, or any other respiratory symptoms do you experience? Since when? Have you already sought medical advice?
  • Travel History: what is your travel history in the last 2 months? In which cities, regions, and countries have you been, when and how long?
  • Contact History: have you been in contact with people infected with coronavirus? (When, where, who?)

IMPORTANT: In case a student gets tested positive for COVID-19, we ask him/her to inform Jacobs University immediately by e-mail: healthinfo@jacobs-university.de. We urge all students to follow this process since an immediate information flow is of the utmost importance in taking all precautions to contain a further spread of the virus on campus. The same process applies if you are in an ordered quarantine by the Bremen Public Health Office.
In case you are in ordered quarantine by the Bremen Public Health Office caused by a positive test for COVID-19 or by direct contact with a positive-tested person and need urgent medical assistance:

  • Call your primary care physician, the Bremen Central Health Service or the Emergency Number 112 - and ALWAYS state clearly that you are in quarantine!

Support from your Health Insurance Provider
For students who are insured by the Techniker Krankenkasse (TK), there are two "TK-MediCall" phone numbers of the medical advisory center available. The callers can speak directly with doctors:

  • German speaking hotline: 040-46 06 - 61 91 60
  • English speaking hotline: 040 - 46 06 61 91 40

For students who are insured by the AOK, there are two German-language hotlines of the “AOK-Clarimedis” service:

  • Free of Charge for AOL members: 0800 1 265 265
  • Phone number from abroad (charges apply): 0049 3085614293

The city of Bremen has set up a general information hotline: under the telephone number 0049 421 115 you can get information (in German) about the coronavirus in Bremen.

I don’t have COVID-19 symptoms but would still like to get tested. What should I do?

In a conference with the Chancellor, the Minister Presidents of the Federal States decided to offer corona rapid tests to everyone in the Federal Republic of Germany. Bremen has also been offering this service since mid-March: In test centers and in some doctors' offices.

Bremen Test Centers:

  • Corona outpatient clinic of the Association of Statutory Health Insurance Physicians – Bremen- Nord
    Important: Do not come directly to the outpatient clinic. Please make an appointment first!
    You can make an appointment here.
    Kaffeestraße 2
    28779 Bremen
  • Corona outpatient clinic of the Association of Statutory Health Insurance Physicians –Bremen-City
    Important: Do not come directly to the outpatient clinic. Please make an appointment first!
    You can make an appointment here.
    Vahrer Str. 228
    28329 Bremen
  • MVZ Bremen-Mitte
    No appointment necessary
    Außer der Schleifmühle 64/66
    28203 Bremen
    Opening Hours: Mon - Fri: 8:00 – 18:00 h, Sat: 8:00 - 15:30 h
  • COVID-19 Testcenter Airport Bremen
    No appointment necessary
    Airport Bremen
    Terminal 1
    Flughafenallee 23-29
    28199 Bremen
    Opening Hours: Mon – Sat: 9:00 – 19:00 h, Sun: 9:00 - 13:00 h
  • Testzentrum in der Messehalle 3
    No appointment necessary
    Messehalle 3
    Findorffstraße 101
    28215 Bremen
    Opening Hours: daily from 10:00 to 18:00 h
  • COVID-19 Schnelltest Center
    No appointment necessary
    In the cinema „Cinestar“ in the Weserpark
    Hans-Bredow-Str. 9
    28307 Bremen
    Opening Hours: Mon – Sat: 09:00 - 18:00 h
  • CoviMedical GmbH
    Important: Do not come directly to the outpatient clinic. Please make an appointment first!
    You can make an appointment hereCoviMedical GmbH
    Bahnhofsplatz 41
    28195 Bremen
  • Covid Zentrum
    Important: Do not come directly to the outpatient clinic. Please make an appointment first!
    You can make an appointment here.
    Außer der Schleifmühle 4
    28203 Bremen
  • Testzentrum Berliner Freiheit
    No appointment necessary
    Shopping Mall Berliner Freiheit
    First Floor
    Berliner Freiheit 11
    28327 Bremen
    Opening Hours: Mon – Sat: 9:00 – 18:00 h
  • LIMA Schnelltestzentrum
    Important: Do not come directly to the outpatient clinic. Please make an appointment first!
    You can make an appointment here.
    Auf der Muggenburg 9
    28217 Bremen

Doctor’s Offices:
Some doctor’s offices also offer corona rapid tests. A daily updated list is available here.
The link will take you to the website of the Bremen Association of Statutory Health Insurance Physicians (Kassenärztliche Vereinigung Bremen). There, you will find a list of different groups of doctors. If you want to know which GPs (Hausärzte) offer a corona rapid test, select GPs. Now all you have to do is selecting the corona quick test box (Corona-Schnelltest) and start searching. Then a list displaying all doctors' offices that offer corona rapid tests in Bremen will appear.

As a student, where can I get tested and receive an official document stating that I am healthy?

Please call your private physician or in case your physician is out of office Bremen’s Central Health Service at 0421-116117. Please keep in mind, calls may take a while to get answered. And the Central Health Service of Bremen is running a German language telephone information service, so please wait until a contact person is answering directly. Stay in the line and answer all the questions.

You may also call your respective Health Insurance.

For students who are insured by the Techniker Krankenkasse (TK), there are two "TK-MediCall" phone numbers of the medical advisory center available. The callers can speak directly with doctors:

  • German speaking hotline: 040-46 06 - 61 91 60
  • English speaking Hotline: 040 - 46 06 61 91 40

For students who are insured by the AOK, there are two German-language hotlines of the “AOK-Clarimedis” service:

  • Free of Charge for AOL members: 0800 1 265 265
  • Phone number from abroad (charges apply): 0049 3085614293

Whom can students contact if they have health and mental health related concerns during the corona crisis?

For corona related concerns, please, contact: healthinfo@jacobs-university.de. This mailbox is occupied 7 days a week (but not 24/7). However, we have an on-campus emergency support, which is available to our students 24/7, also on weekends. In each college, a Resident Associate on duty is reachable day and night, whenever our students have any questions, concerns, and needs.
If you need mental advice, please, contact: counseling@jacobs-university.de

How does the university keep the students up-to-date with regard to COVID-19? Do they have direct contact people on campus?

Jacobs University’s primary commitment, besides offering a first-class education, is to keep its community safe and healthy.
The well-being of our students is a top priority. For years, Jacobs University has installed an on-campus emergency support, which is available to our students 24/7, also on weekends. In each college, a Resident Associate or Resident Mentor is reachable day and night, whenever our students have any questions, concerns and needs.
Additionally, our campus also has its own professional security team. It is always available to our students. Our security team safeguards the well-being of our community members.
We also host an email address for personal health inquiries (healthinfo@jacobs-university.de), which is occupied 7 days a week.
Furthermore, we have a quarantine support system. Every person who is suspected to be COVID-19 positive is quarantined immediately and provided with testing, food and social support.

Regarding the spread of the coronavirus our students receive frequent and regular information through:

  • Jacobs University’s intranet – where an information page on corona was set up.
  • Posters, which were put up in all residential colleges and common rooms of our university
  • Update emails from the university’s leadership
  • Peer group and individual communication
  • Internal social media channels
  • Video conferences

What is the status of upcoming events at Jacobs University?

Since social distancing is one of the corner stones in preventing the further spread of COVID-19, most events at Jacobs University have been canceled throughout the past months.

Events and gatherings (indoors or outside) are not allowed until further notice. This also applies to get-togethers, parties and celebrations, which are not allowed anywhere at any time (indoors or outside).

How is the pandemic affecting the ongoing Spring Semester 2021?

The current legal situation continues to allow the performance of in-presence teaching in compliance with the safety and hygiene regulations (room sizes, distances, wearing of regular masks, ventilation, etc.). As a university with students living on campus, we have found that maintaining in-presence teaching is essential to the quality of study.

Nonetheless, taking into account the need to continue being watchful and taking the cue from government’s decision to continue much of the lockdown stipulations, the university decided to implement hybrid teaching for the time being.

Lab courses have been continuing in presence as of February 15. All courses are encouraged to adopt a hybrid model, in which in-presence teaching is supported by online activities – details will be communicated by the relevant Instructor of Record. Due to distancing rules and limited room sizes, larger classes are offered in rotation in addition to hybrid mode. We note that the offering of hybrid teaching for the time being aligns with the expressed interest of the majority of the students to also have online access to classes. Further details will be announced via CampusNet and the Instructors of Record.

We are sure that through this measure and with our concerted effort in complying with all safety and hygiene rules we will be able to successfully carry out the Spring Semester 2021.

ENTERING GERMANY & JUB CAMPUS

What countries are considered high-risk?

Please, click here for the latest list of high-risk countries named by the Robert Koch-Institute. Please note that this list can change on a daily basis.

What are the COVID-19 regulations for entering Germany?

Due to the COVID-19 pandemic, restrictions are in place for entering Germany from a large number of countries. Moreover, individuals are often obliged to quarantine for a specific period and / or present a medical certificate stating that they are COVID-19 negative.

Different regulations apply to persons entering Germany after staying in regions with a particularly high risk of infection. These include regions with particularly high numbers of cases (high incidence areas) and regions in which virus variants of concern (areas of variant of concern) have spread. Details are available here.

For more information on the designation of international risk areas check out this RKI information page.

Please check here for up-to-date entry requirements into Germany.

You can find the latest official Q&A from the Federal Ministry of Health here.

Bremen specific information is available here.

I have a COVID-19 test done. How will I receive the result?

There are currently no nationwide standards for the transmission of test results. Therefore, it may vary from region to region. The transmission of the test results is primarily done via the “Corona-Warn-App" application. However, the test result may also be transmitted via e-mail, SMS, personal phone calls or via the official Website https://www.mein-laborergebnis.de.

IMPORTANT: In case a student gets tested positive for COVID-19, we ask him/her to inform Jacobs University immediately by e-mail: healthinfo@jacobs-university.de. We urge all students to follow this process since an immediate information flow is of the utmost importance in taking all precautions to contain a further spread of the virus on campus. The same process applies if you are in an ordered quarantine by the Bremen Public Health Office.

The Bremen Health Office is recommending the following procedure:
Official "Corona-Warn-App"

  • Download the official “Corona-Warn-App
  • During the COVID-19 test you will receive a written confirmation with an individual QR code. This is directly linked to your test sample and is also sent to the laboratory.
  • By scanning the QR code with the official "Corona-Warn-App" (see below) you can set up an automatic notification when your test result is available.
  • Official Website “https://www.mein-laborergebnis.de
  • Enter the multi-digit QR number you received during the COVID-19 test on the website https://www.mein-laborergebnis.de
  • Check if your test result is already available.
  • It will take about 24-72 hours until the test result is available. Your data will only be transmitted if you have agreed to this.

    The Bremen Health Office will only contact you in case of a positive test result. This will be done by telephone and / or in written form.

CORONA-WARN-APP
We recommend the entire Jacobs Community to use the official "Corona-Warn-App" to fight the further spread of COVID-19.

The Corona-Warn-App helps us to determine whether we have had any contact with an infected person which could result in a risk of catching the virus. This way, we can interrupt chains of infection more quickly. The app is a service by the Federal Government. Download and use of the app are entirely voluntary and free of charge. It is available as download in the Apple App Store as well as in Google Play. The app is supporting German, English and Turkish language settings. It is expected to be available in five other languages shortly: Arabic, Polish, Bulgarian, Romanian and Russian are currently under development. The respective language of the app is based on the system language setting of your smartphone.

Country availability
Currently, most corona warning apps are only available in the respective app stores of each country. This is due to the fact that the users mostly live in the respective country. Also, the processes behind the app, including those related to testing, are based on the respective national health structures.
The official “Corona-Warn-App” for Germany is available to download in all national app stores in the European Union, as well as in Switzerland, Norway, Great Britain and Turkey (see RKI list of countries here).
If your Apple Store or your Google Play is set to another than these countries you will have to switch your country settings manually in order to download and use the Corona-Warn-App.

* The information provided in our FAQ is updated on a regular basis. However, depending on the ever-changing number of new Covid-19 infections in Germany, official regulations can change quickly. We therefore kindly ask you to always also consider official information provided by the German and Bremen authorities to reliably be informed on the latest regulations.