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Student Service Center

Please note that due to the energy efficiency campaign on campus, the Reception Desk Student Services will be closed from 23.12.22 to 09.01.23 and all Registrar and Student Services staff will be working remotely.

Therefore, the following services will be temporarily unavailable during the mentioned period.

  • pick up services 
  • issuing any documents containing stamps and signatures

Thank you for your understanding.

 
We offer you first level support and general information as well as document pick-up service. The student service center is located RLH 102 and 103 across from registrar services.
 
Contact us anytime at studentservice@jacobs-university.de or drop by during our office hours Mon to Fri 10:00 to 14:00.
 
If you need to talk to a Student Services officer please follow the link below and make an appointment.
 
 

Requests via Campusnet

For current students with active Campusnet accounts, please log in and use the 'My Requests' function. Here you can find a step-by-step guide on How to make Requestes via Campus Net.

If you have a hold on your account and cannot login, please read this first: Campus Net Holds.

If you are a former student please contact us at registrar [at] jacobs-university.de.  

Overall a total of 15 copies of documents issued by Registrar Services are free of charge, after that every additional document is 5€. To transfer the amount please use the information here university’s bank account and include a confirmation of the payment with your email request.